Withdrawals
This guide explains how to request withdrawals from your TX3 Markets trading account using Flutterwave.
How do I request a withdrawal?
Follow these simple steps:
Log in to your TX3 Markets Client Portal.
Select Withdraw.
Choose your USD Wallet.
Under Currency, select either ZAR (South African Rand) or NGN (Nigerian Naira).
Under Withdrawal Method, select Flutterwave.
Enter the amount you wish to withdraw.
Complete the required beneficiary information (see below).
Carefully review all the information entered.
Submit your withdrawal request.
Beneficiary information required
Banking Information
Country
Account Bank
Account Number
Narration (if required)
Personal Information
Beneficiary Name (must match your bank account)
First Name
Last Name
Email Address
Phone Number
Residential Address
Once approved by TX3 Markets, your withdrawal will be processed to your nominated bank account.
Are there any withdrawal fees?
Yes. A 2.5% withdrawal fee applies to all withdrawals processed via Flutterwave. The applicable fee will be deducted from your withdrawal amount before the remaining balance is transferred to your nominated bank account.
How long do withdrawals take?
Withdrawal requests are subject to verification and approval. Once approved, withdrawals are processed according to normal banking processing times. Funds are typically received in your nominated bank account on the next business day, although processing times may vary depending on your bank and local banking network.
Can I withdraw to a different bank account?
For your protection and to comply with Anti-Money Laundering (AML) regulations, withdrawals are generally returned to a bank account held in the same name as your TX3 Markets trading account. Additional verification may be required if an alternative payment method is requested.
Why has my withdrawal been delayed?
Withdrawals may take longer if:
Additional identity verification is required.
Compliance checks are being completed.
Banking details are incorrect or incomplete.
Supporting documentation is outstanding.
The request was submitted outside business hours or during a public holiday.
What documents may be required?
TX3 Markets may request:
A valid government-issued identity document or passport.
Proof of residential address.
Proof of ownership of the nominated bank account or payment method.
A bank confirmation letter (if required).
These checks help protect your account and ensure compliance with regulatory requirements.
Still need help?
Our team — and our AI agent — can answer right away.